FAQs
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at info@policaincreations.com
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We ship from our partnered warehouses & factories located in the US as well as internationally. Please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
How long will it take for my items to arrive?
*Production and Shipping may be delayed due to the ongoing COVID pandemic* Usually, it will usually take 3 to 7 business days for all orders to arrive after being shipped. Shipping times vary from product-to-product; based on demand and shipping location. Please refer to each listing for any additional shipping information, if provided by our production partner.
If applicable, a tracking number will be issued between 1-2 business days after production of your item has been completed.
Currently we only ship to the US, but hope to add additional countries.
Certain items may ship free, and will be noted in the product section. Currently we are utilizing the shipping rates and calculator based on our Production Partner, as some items (such as framed art) can be extremely heavy based on size, and shipping rates vary depending on shipping address.
We have an office in Massachusetts, USA; Supply warehouses are in the US and Internationally, depending on our Production Partner.
We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
All questions can be forwarded to info@policaincreations.com
We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal.
You can be absolutely sure that all purchases here are safe and secure.