FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at info@policaincreations.com

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We ship from our partnered warehouses & factories located in US and internationally. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

 How long will it take for my items to arrive?

It will usually take 3 to 7 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location. Please refer to each listing for any additional shipping information, if provided by our production partner.

If applicable, a tracking number will be issued between 1-2 business days after production of your item has been completed.

You can place an order from any country, we ship Worldwide.

Currently STANDARD shipping is free in the US only (Does not apply to items purchased through the Fine Art America widget). There is flat rate shipping on items shipped outside the US.  Expedited shipping is calculated at checkout.

We have an office in the beautiful country: USA; Supply warehouses in: USA; High-Quality vendor contacts in: USA & Internationally.

We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

All questions can be forwarded to info@policaincreations.com

We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal.

You can be absolutely sure that all purchases here are safe and secure.

We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.